It is easy to empathise with the frustration of having to perform a complete shutdown of your system; it seems to take so much longer than it should and means you have to find all those passwords and programs that were open and running only moments ago!
However TOTO (Turn it Off - Turn it On) is often the quickest and easiest fix for many of a computers ills. In addition to this, if you have been ignoring or delaying that latest system update, take this shut down as your opportunity to do so. Perhaps you'll find that the latest system bug fixes will solve whatever issue you were facing.
There are two basic types of slow for any PC. One relates to hardware i.e. your actual machine, the other relates to the internet e.g. videos endlessly buffering or downloads taking an unusual length of time.
Consider first how many programs you are currently running and if you really need to have those dozen or more windows open. For older machines in particular, performance can suffer if you ask too much of them.
If it is a hardware issue, one of the most likely causes is a lack of space on your hard drive. I can boost performance and space on your system by removing unwanted programs from the drive or preventing them from starting up, taking up valuable system resources.
Sometimes issues can be caused by incorrect, corrupted or just out of date drivers. I can search for these drivers, which control your PC's hardware, and update or repair them so your system runs more smoothly.
If it's a download issue you're having, then you may wish to try resetting your modem/router first and checking with your ISP (Internet Service Provider) for any issues with their service.
If neither of these seems to fix the issue, get in touch with me and I can look for and fix other causes of the issue - such as out dated network drivers.
Anti-Virus software is a great way to protect your computer from the many harmful viruses that can infect your computer.
However, despite what the computer salesman told you, you don't have to pay an arm and a leg to protect yourself. There are some great anti-virus programs that you can download for free.Click Me to Download AVG! Click Me to Download Avast!
These of course offer only a basic level of protection so is if you think you need something more substantial, get in touch and we can go through your options.
"'Malware' is an umbrella term used to refer to a variety of forms of hostile or intrusive software, including computer viruses, worms, trojan horses, ransomware, spyware, adware, scareware, and other malicious programs." (Wikipedia)
If you are concerned that your computer has been infected with malware, we can run a thorough check, remove any harmful programs and look for lost files.
We know its difficult to live life without the technologies we have come to love and rely upon so we will always be conscious of trying to get your device back to you ASAP.
The length of time for repairs will vary depending on the problems and on if parts will be required to fix it. Some repairs can be completed within 24-48 hours others that require parts to be ordered in may take a week or more.
The portability of laptops is a wonderfully handy feature, until it gets dropped or damaged while on the move.
A cracked screen is a reasonably common occurrence and is entirely fixable. Please get in touch with me and we can get you a quote on the costs and time involved in mending it.
There are a number of file types for holding audio and visual data, and not all will be easily compatible with the built in media players for your device. A useful program is the VLC media player which is more reliably compatible with your downloaded audio or visual files.
If you need assistance with advice or instillation of this program please give me a call!
Having trouble getting your internet to connect? The first things to try are your general resets, this means turning off your computer AND your router, leave for at lease 30 seconds then restart them.
Still having trouble? Your ISP (Internet Service Providers e.g. Telstra, iiNet) should be your next port of call. Their may be issues with there provision of services that you're unaware of.
If the problem seems to reside with your router and you need assistance with the set up then give me a call and we can help get you back on-line!